Telstra Retail: Customer Service & Sales Consultant …, City of Greater Geraldton

Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we're more than just a leading telecommunications company— we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that has been connecting Australians for generations. You'll be the trusted expert who helps customers find tech solutions that enhance their lives, making a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive. What You’ll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits
- Hourly Rate: $30.33 per hour
- Junior rates apply for those under 20 years of age.
- Penalty rates: Additional 25% for weekday hours after 6 PM, 25% for hours on Saturday, 100% for hours on Sunday and 150% for public holidays.
- Plus 12% Superannuation
- Plus 10% Variable Remuneration – eligibility, calculation and payment will be determined by the Variable Remuneration plan’s rules (which may change). First two months are guaranteed while you learn on board.
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, Blood Donor Leave and the ability to purchase up to 4 weeks of additional leave.
- Training & Growth opportunities Opportunities: Access over 17,000 learning programs with LinkedIn Learning and develop your career with the Future Ready programme designed to build on your skills and prepare you for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programmes to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected. Is it You We’re Looking For?
- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution‑Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic setting.
- Resilience and Positivity: You have a can‑do attitude, even when things get busy.
- Customer‑Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team! #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qakyf