Intake Management Project Coordinator - Fixed Term Full …, Burwood East

- Drive practical, people-focused change to improve animal intake care
- Manage risk, schedules, and training to ease teams into new ways of working
- 24-months fixed-term full-time contract based at our Burwood East site About RSPCA Victoria RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose purpose is ‘to exist for animals to live better lives’. We are Victoria’s best-known and most respected animal welfare organisation. Our organisation’s vision is to have ‘a world where animals and people live together with dignity, respect and compassion’. RSPCA’s values – show compassion, lead the way, act with courage and seek positive outcomes – set clear expectations for all our employees and volunteers. About the Role Are you a highly organised project professional who loves turning plans into action? Do you want to use your skills to make a tangible difference in animal welfare? RSPCA Victoria is embarking on a significant operational and structural transition to streamline how animals are brought into our shelter care. We are seeking a structured, proactive, and collaborative Project Coordinator to support the delivery of this strategic initiative. Reporting to the Change Manager, you will track progress, maintain documentation, and support our passionate Animal and Customer Care teams through practical, people-focused change. This is a fast-paced role with a strong focus on governance, execution, and maintaining momentum to deliver outcomes within the contract period. Key Responsibilities In this role, you will bridge the gap between strategic planning and on-the-ground execution. Your day-to-day will involve:
- Project Driving & Governance: Track progress closely against milestones, manage dependencies, and proactively handle follow-ups to keep the project moving.
- Stakeholder Collaboration: Act as the central point of contact for project stakeholders, facilitating seamless communication and resolving issues between project and operational teams.
- Documentation Excellence: Maintain airtight project documentation, including schedules, risk/issue logs, work instructions, and status reports.
- Change & Capability Support: Assist with identifying change impacts, engaging operational teams, and developing training content to ensure smooth adoption of new ways of working.
- Reporting & Escalation: Identify delivery risks early and provide concise, outcome-focused updates and recommendations to project leaders and senior stakeholders. Is this role for you?
- Adaptable Work: Hybrid flexibility + additional leave benefits
- Make an Impact: Your work will directly support better outcomes for animals and the people who care for them.
- Wellbeing Support: Access to our Employee and Volunteer Assistance Program (EVAP), including confidential counselling and wellbeing education.
- Perks: Discounts on retail products, Royal Canin pet food, and Hush Puppies footwear.
- Salary Packaging: Options available through Maxxia, for novated leasing and other expenses. Recruitment Requirements
- A current and valid driver’s licence Highly regarded
- Previous experience applying change management methodologies, and working on organisational structural and process-based changes, would be desirable. How to apply To learn more about our organisation and this job opportunity, please visit our website at and apply online via our Employment Opportunities page. If you have any questions in regards to this role, please contact our Recruitment Team at If this role is of interest to you, submit your application with your cover letter and resume. Please note we are actively reviewing applications for this position, so if you are interested, please apply as soon as possible RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here*.* Apply on Kit Job: kitjobau.com/job/3r30wr