Customer Service/admin (Prestons)

Based in Prestons, our company delivers to restaurants and butchers throughout Sydney. We are a growing business, well known in the Asian community for our fresh poultry products. We are currently searching for a Customer Service/Admin with excellent work ethic and a can-do attitude to join our team.

The Role: In this position, you will be required to work 5 days Monday to Friday 9am-5pm with potential Saturday involvement to support business operations. The successful applicant will be self-motivated, organised and customer service driven. As a Customer Service/Admin, you will play a pivotal role as the primary contact for customer enquiries and sales orders.

Key Responsibilities:

- 5 days in office Monday to Friday 9am-5pm in Prestons
- Deliver exceptional customer service to our customers
- Being the first point of contact for incoming phone calls and customer enquiries, ensuring a seamless experience
- Accurately document all customer orders and interactions in the designated system to maintain precise records
- Efficiently process sale orders, liaising with internal resources and suppliers as needed
- Managing all online presences and enquiries and liaising with suppliers, clients and staff.
- Ad hoc administrative duties from other managers

Essential Requirements:

- Able to speak **Chinese **or **Vietnamese**:

- Proficiency in Microsoft suite and MYOB advantageous
- Strong communication skills both verbally and written
- Ability to multitask and work effectively in a fast paced environment
- Attention to detail and accuracy in all tasks
- Punctual and reliable with a proactive work ethic
- A natural problem solver who is solutions focused with sound computer skills
- Good time management and organisation skills

**Salary**: $60,000.00
- $65,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Vietnamese or Chinese (preferred)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Prestons, NSW (required)

Ability to Relocate:

- Prestons, NSW: Relocate before starting work (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qhi11