Customer Service/admin Prestons

Based in Prestons, our company delivers to restaurants and butchers throughout Sydney. We are a growing business, well known in the Asian community for our fresh poultry products. We are currently searching for a Customer Service/Admin with excellent work ethic and a can-do attitude to join our team.

The Role:

In this position, you will be required to work 5 days Monday to Friday 9am-5pm with potential Saturday involvement to support business operations. The successful applicant will be self-motivated, organised and customer service driven. As a Customer Service/Admin, you will play a pivotal role as the primary contact for customer enquiries and sales orders.

Key Responsibilities:

5 days in office Monday to Friday 9am-5pm in Prestons

Deliver exceptional customer service to our customers

Being the first point of contact for incoming phone calls and customer enquiries, ensuring a seamless experience

Accurately document all customer orders and interactions in the designated system to maintain precise records

Efficiently process sale orders, liaising with internal resources and suppliers as needed

Managing all online presences and enquiries and liaising with suppliers, clients and staff.

Ad hoc administrative duties from other managers

Essential Requirements:

Able to speak Chinese or Vietnamese:

Proficiency in Microsoft suite and MYOB advantageous

Strong communication skills both verbally and written

Ability to multitask and work effectively in a quick paced workplace

Attention to detail and accuracy in all tasks

Punctual and reliable with a proactive work ethic

A natural problem solver who is solutions focused with sound computer skills

Good time management and organisation skills

Salary: $60,000.00
- $65,000.00 per year

Schedule:

Monday to Friday

Weekend availability

Experience:

Inbound call centre: 1 year (preferred)

Customer service: 1 year (preferred)

Language:

Vietnamese or Chinese (preferred)

Work Authorisation:

Australia (required)

Ability to Commute:

Prestons, NSW (required)

Ability to Relocate:

Prestons, NSW: Relocate before starting work (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qph29