Customer Service Manager Carole Park

Primary Metals and Alloys, a family-owned company established in 1998 in Archerfield, Brisbane, is Australia’s leading supplier of copper, brass, stainless steel and aluminum. We work closely with Australia’s leading companies to guarantee that all of our metal used in their production is of the highest quality, delivered on time and for the right price. Providing great service and high-quality material are what we have built our company on. To ensure this continues, we source all of our metal from ISO accredited mills and hold popular sizes in stock for prompt delivery all over Australia and Recent Zealand.

Primary Metals and Alloys based in Qld, is seeking a highly experienced Customer Service Manager to join their friendly team of professionals in a full time and permanent basis.

Duties:

Maintain valuable customer relationships

Oversee and assist with customer queries and concerns

Process customer and supplier invoices (recipient created) using company specific software

Provide customer summaries and reports using company specific software and excel

Liaise with contractors and third parties to coordinate customer service outcomes

Maintain business records

Account reconciliations

Ensure the company’s policies, procedures and standards are adhered to

Co-ordination of personnel activities including but not limited to safety, training and supervision

Report and collaborate with senior management to promote growth with customers and suppliers

Skills required:

Customer service focused

Proficient in Microsoft Office (Outlook, Word & Excel)

Effective time management

Ability to work both autonomously and in a team

Salary: Between $70,000 and $75,000 per annum + Super

Job Types: Full time, Permanent

Pay: $70,000.00
- $75,000.00 per year

Work Location: In person Apply on Kit Job: kitjobau.com/job/3q4vqp