Branch Manager - Ipswich (Goodna)

Introduction:

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.

Born in Darwin, we're proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values
- Partnership, Accountability, Respect, Trust and Transparency
- guide everything we do!

Description:

Why Join Us

Enjoy on-site parking, use of a company vehicle during work hours, access to a range of exclusive discounts and offers via our Employee Benefits portal, ongoing professional development and learning opportunities, and a supportive, values-led culture focused on people.

The Opportunity

We now have two amazing opportunities to be PARTT of something meaningful. As a key leader of our Care Services team, you will play a hands-on role in setting up and overseeing new regional branches and SIL Accommodation homes, engaging and onboarding participants and working with stakeholders to achieve goals
- both for us and our participants. You'll lead a dedicated care team to ensure we are delivering high quality, individualised care and support. We’re currently hiring vfor the Ipswich region (based in our Goodna office).

Key Duties Include:

Lead participant engagement and onboarding as the first point of contact

Build strong, trust-based relationships with participants, families, and key stakeholders

Oversee and support care teams to deliver person-centred, high-quality services

Ensure ongoing compliance with NDIS standards and internal policies

Lead, mentor, and develop your team to maintain a high-performance culture

Monitor service delivery, manage incidents, and drive continuous improvement

Skills and Experiences:

Who we're looking for:

We are seeking an experienced, proven leader with a background in NDIS or relevant industries. You will have:

Excellent communication, organisational, and time-management skills

Strong knowledge of the NDIS Practice Standards and compliance expectations

Cultural awareness and experience working with CALD communities

Tech savvy, proficient in MS Office and confident working with various applications

Familiarity with EEO, WHS, and risk management frameworks

A commitment to qualified growth, both personally and for your team

Relevant tertiary qualifications or equivalent experience in disability or community services (highly regarded)

Current driver’s licence, Working with Children Check and NDIS Worker Screening Check (essential)

If you're a values-driven leader with a passion for empowering others, we’d love to hear from you. This is your chance to shape something from the ground up — to build relationships, grow a team, and truly make a difference in your community.

Apply now to join a team that’s passionate, professional, and people-first.

Immediate start available.

Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds. Apply on Kit Job: kitjobau.com/job/3rdopu