Management Consultant (Kanwal)

Job Title: Management Consultant

Location: Kanwal Veterinary Hospital, Central Coast, NSW Employment Type: Full-time Salary Range: AUD $180,000-$210,000

About Us

Kanwal Veterinary Hospital is a leading provider of veterinary care in NSW, committed to enhancing patient experiences and operational efficiency. With a focus on innovation and career development, we aim to redefine veterinary practice by creating bespoke business models that support both internal growth and external industry training opportunities.

Role Summary

We are seeking a skilled and experienced Management Consultant to assess and improve our business operations, including areas such as HR, marketing, finance, and patient care. The goal is to develop an industry-leading veterinary hospital model that can be shared with other professionals, providing an additional revenue stream through training and consultancy services.

Qualifications & Skills
- Minimum 10 years of experience in business coaching, management consulting, or business development.
- Proven experience in developing and scaling business operations.
- Expertise in HR, finance, marketing, and operational systems.
- Strong public speaking and training delivery skills.
- Demonstrated ability to create and implement bespoke business solutions.
- Familiarity with the challenges faced by veterinary practices is an advantage.

Key

**Responsibilities**: 1. Organisational Analysis and Strategy Development:

- Assess the business's current operational framework, including HR, finance, marketing, and patient care.
- Identify inefficiencies and areas for improvement, and design tailored strategies for sustainable growth and enhanced service delivery.
- Develop and implement business models that align with the hospital’s goals and industry standards.

2. Business Operations Optimisation:

- Conduct detailed reviews of work objectives, operational methods, and procedures.
- Formulate and implement improved workflows, revised job functions, and enhanced systems to address organisational challenges.

3. Staff Development and Workforce Management:

- Use behavioural profiling tools to evaluate team alignment and skill utilisation.
- Establish new key performance indicators (KPIs) and implement training programs to upskill staff.
- Develop and implement strategies to manage stress and improve mental health within the team, addressing the demands of veterinary practice.

4. Recruitment and Talent Acquisition:

- Design recruitment strategies to attract skilled professionals from local and international markets.
- Establish criteria to mitigate skills shortages in the veterinary sector.

5. Patient Experience Enhancement:

- Develop systems to optimise the client journey, ensuring consistent and excellent patient care from initial contact to follow-up.
- Monitor and improve processes that directly impact patient satisfaction and retention.

6. Business Development and Revenue Growth:

- Create and execute a sales plan for the dissemination of the developed business model.
- Generate an additional revenue stream by training other veterinary professionals in the bespoke model.
- Represent the hospital at conferences and industry events to promote the model and its benefits.

7. Public Speaking and Training Delivery:

- Conduct workshops, training sessions, and presentations to share best practices with other veterinary professionals.
- Build Kanwal Veterinary Hospital’s reputation as an industry leader in operational efficiency and patient care.

8. Documentation and Reporting:

- Develop comprehensive documentation, including manuals, processes, and training materials.
- Regularly report on progress, challenges, and outcomes to the management team.

What We Offer
- A chance to make a meaningful impact on a growing veterinary practice.
- The opportunity to shape a scalable business model for industry-wide adoption.
- Work in a dynamic environment with a supportive team.

How to Apply

Pay: $180,000.00
- $210,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 11/02/2025 Expected Start Date: 15/02/2025 Apply on Kit Job: kitjobau.com/job/3sg3l2