Assistant Advisor, Supervision (Gosford)

**Department of Customer Service**

**Reference number**
- req50299

**Occupation**
- Policy, Analyst, Advisory

**Work type**
- Full-Time

**Location**
- Gosford, Central Coast and Region, Sydney City

**Salary Information**
- $99,938
- $110,271 base + Super

**Closing date**
- 04 May 2026 at 10:00am

**Assistant Advisor, Supervision**
- **Clerk Grade: 5/6 Salary Range : $99,938
- $110,271 base + Super**
- **Employment Type: Ongoing Full-time/part-time**
- **Location : Sydney CBD or Gosford, Hybrid vs In-office requirements**
- **The Supervision (Employer and Provider) directorate is seeking applicants for role of Assistant Advisor, Supervision in an ongoing capacity.**

**About the team**

This is an exciting opportunity to work in the State Insurance Regulatory Authority (SIRA). SIRA is responsible for regulating three statutory insurance schemes in NSW. This Assistant Advisor role sits within the Supervision (Employer and Provider) and is responsible for regulating health providers in the NSW Workers Compensation and motor accidents scheme.

**Your responsibilities will include**:

- Update organisational databases, record enquiries and recommendations to ensure the available of information to support effective business reporting.
- Maintain currency with established procedures and policy, make recommendation to contribute to optimal service delivery.
- Provide project and operational support including monitoring project plan, milestones and deliverables.
- Contribute to continuous improvement initiatives through new ideas and identification of opportunities to improve efficiency of work processes and the implementation of changes in service delivery. **- About you**:

- An organised go-getter with a keen eye for detail and appreciation of governance.
- Someone with an analytical passion who can think outside the box to solve challenges and improve business processes.
- A fast learner with a high level of Office 365 proficiency (in particular, Excel and MS Teams capability), and an ability to pick up new software.
- A strong team player who can adjust their ways of working and adapt to suit a variety of stakeholders.
- Calm under pressure and works diligently within deadlines.
- A curious mind and desire for continuous learning. **- If you want to be part of this forward thinking, creative team that thrive in challenging the status quo, we would love to hear from you!**

**What we need from you**: To start your journey towards becoming our Assistant Advisor, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

Salary Grade 05/06, with the base salary for this role starting at $ base plus superannuation

**Closing Date: Monday 4th May 2026 at 9:59am**

**Careers at Department of Customer Service**

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. **- Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process Apply on Kit Job: kitjobau.com/job/3q9kei