Retail Manager (Goulburn)

Company Name: Salina Nur Travels Pty Ltd T/A Chickenman Goulburn

Job Title: Retail Manager

**Salary**: $75,000 to 85,000 per annum plus 12 % superannuation

Hours: Full Time Permanent (38 hours per week)

Location: Goulburn, NSW 2580

**PURPOSE OF THE POSITION**

Responsible for the control and management of all store operations and coordination of staff and resources in order to provide an efficient and profitable service.

**RESPONSIBILITIES AND DUTIES**
- Plan, organize, and control the day-to-day operations of the retail store to achieve sales and profitability targets.
- Determine product mix, manage stock levels, and oversee inventory control to prevent overstocking and stockouts.
- Formulate and implement purchasing and marketing strategies, including setting prices and promotional activities.
- Actively engage with customers on the sales floor to provide expert product advice, demonstrate product features, and assist with purchasing decisions.
- Develop and execute strategies to enhance customer service and satisfaction, ensuring a high-quality shopping experience.
- Maintain accurate records of all financial transactions, including sales, expenses, and banking.
- Prepare and manage the store's budget, including forecasting and variance analysis.
- Recruit, train, and supervise retail staff, including performance management and rostering.
- Ensure compliance with all relevant health and safety regulations within the store.
- Develop and implement loss prevention strategies to minimize shrinkage and theft.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Manage relationships with suppliers and negotiate terms of trade.
- Oversee the visual merchandising of the store to create an appealing and engaging environment.
- Handle customer complaints and inquiries in a professional and timely manner.
- Ensure the store is well-maintained and presented to a high standard at all times.
- Report on store performance to senior management on a regular basis.

Minimum qualification required is Australian Diploma/Advance Diploma or higher-level qualification with 1 years mandatory relevant work experience. In the absence of qualification, 3 years full time relevant work experience is required.

**Applicant should possess following skills**
- Preferably, experience working in a retail chicken shop.
- High level organisation and management skills
- Great customer services skills
- Strong interpersonal and oral communication skills
- High level of flexibility
- Ability to adapt to different customers
- Strong work ethic and a desire to improve and succeed
- Team Player

**Job Types**: Full time, Permanent

Pay: $75,000.00
- $85,000.00 per year

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qgno6