Medical Receptionist (Henley Beach)

About Us Western Eyecare is a trusted specialist ophthalmology and oculoplastic practice located within the Western Hospital at Henley Beach. We are committed to delivering high quality eye care with expertise, professionalism, respect and compassion. Our experienced team of Ophthalmologists provides comprehensive ophthalmic care including cataract surgery, glaucoma management, retinal care, oculoplastics and general ophthalmology. About the Role We are seeking a friendly, organised and professional Medical Receptionist to join our welcoming team for approximately 2 days per week — working Mondays and either Wednesdays or Thursdays with some flexibility around those days and between the times of 8:00am and 6:00pm. There is also possibility of further shifts to cover staff leave. This is an excellent opportunity for someone who enjoys working in a patient-focused specialist medical environment and values teamwork, efficiency and exceptional customer service. Key Responsibilities As the first point of contact for our patients, you will play an important role in ensuring every patient feels welcomed, supported and cared for throughout their visit. Your role will include:
- Greeting patients and managing front desk reception duties
- Booking and coordinating appointments using Gentu (our medical booking system)
- Managing incoming phone calls and patient enquiries
- Processing patient payments and claiming to medicare
- Handling referrals, correspondence and patient records
- Liaising with doctors, clinical staff and external healthcare providers
- Maintaining a professional and organised reception environment
- Assisting with general administrative tasks as required About You The successful applicant will demonstrate:
- Previous medical reception or specialist clinic experience preferred
- Experience using Gentu or similar medical software highly regarded
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- A compassionate and professional approach to patient care
- Ability to multitask and work efficiently in a busy environment
- Reliable, proactive and team-oriented attitude
- Some flexibility between the hours of 8:00am to 6:00pm Monday to Friday
- You must be Australian citizen or permanent resident to apply for this position What We Offer
- Supportive and friendly team environment
- Opportunity to work within a respected specialist ophthalmology practice
- Modern consulting rooms located at Western Hospital, Henley Beach
- Consistent part-time hours
- Free on-street parking Western Eye Care is an equal prospect employer. If you are passionate about patient care and would like to join a professional and supportive team, we would love to hear from you. To apply, please submit your resume and cover letter outlining your experience and availability. *Applications must include a covering letter addressing aspects of this position and a minimum of 2 relevant references able to be contacted for verification. Due to the number of applications, we expect to receive, only applicants that are invited to interview will be contacted. Apply on Kit Job: kitjobau.com/job/3r2rb0