Lead Learning and Development (Greater Dandenong City)

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.About the RoleThe South East Region Learning & Development Team schedules, coordinates and delivers operational learning and training priorities across the Region and contributes to state-wide learning initiatives.The Learning and Development Coordinator ensures RTO compliance and plans and coordinates training that enhances and strengthens volunteer capabilities, supporting their roles in delivering CFA services. The Lead Learning and Development (LLD) collaborates with the Manager Learning and Development to shape the regional learning strategy, ensuring CFA members are skilled to manage emergencies per Victoria's Emergency Management Arrangements.The South East Region LLD is responsible for managing and leading a team of ten Coordinators and Administrators to implement the regional training delivery plan, ensuring compliance with Australian Skills Quality Authority and Victorian Registration and Quality Authority standards to maintain RTO certification.The role supports the CFA's Regional L&D; strategy and state-wide L&D; strategy, overseeing training plans, systems, and team alignment with key initiatives. It provides expert advice, identifies improvement opportunities, and supports contemporary learning models. Key duties include building partnerships, standardising service delivery, preparing reports, and driving continuous improvement and transformation. Operational response duties are performed as needed.About YouOur ideal candidate will be able to demonstrate the following:Tertiary qualifications in training, education and/or leadership are highly desirable.Proven leadership skills that demonstrate the ability to obtain effective cooperation and contribution from stakeholders and the ability to develop and maintain effective relationships.Experience leading, coaching, and developing teams to achieve high performanceDemonstrated experience in strategic planning, knowledge management, research and outcome and evidence-based program design, combined with the ability to effectively manage financial resources.Demonstrated experience developing and implementing evidence-based programs within a large volunteer organisation.Knowledge of contemporary learning strategy, models and frameworks; a demonstrated capacity to contribute subject matter expertise on a wide range of learning and development themes and issues.Demonstrated understanding of the complexities associated with the delivery of learning and development programs and projects to a large and diverse (employee and volunteer) geographically dispersed workforceExtensive knowledge of diversity and associated models of practice,Demonstrated high-level written and verbal communication skills with proven ability to negotiate and deliver agreed outcomes.Must have a valid driver's license as travel within the region is required. Some travel to other regions will be required. (CFA will provide a vehicle on these occasions).Why choose CFAMeaningful Purpose: Your contribution truly makes a differenceWork-Life Balance: Paid parental leave, generous leave provisionsGrowth Opportunities: Learning and developmentFlexibility: Hybrid work options with adaptable work arrangementsDiscounts: Emergency Memberlink discounts on various servicesWellbeing Focus: Healthy for Life programs, flu vaccinationsMember Assistance Program: Access support across 8 service pathwaysYour ApplicationClick the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.When applying for a position with CFA, please submit a cover letter that addresses the key selection criteria and a resume that demonstrates your qualifications, experience, key attributes and skills required for the position.Pre-employment ChecksOffers of employment will only be made to candidates who:Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.Applications close: 11th June 2026 11:59pmIf at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact

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