Customer Service Officer Greenway

ACT, Lakeside Leisure Centre
- Greenway 2900

Enjoy a excellent work / life balance with mornings, evenings and weekend shifts

Free facility access

Future growth opportunities within Belgravia Leisure

This is a excellent opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!

The Role

Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers.

Key areas of responsibility include:

Provide excellent customer service to all customers, both in person and over the telephone

Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews

Promote the centres services and programs to customers and accept customer bookings and enrolments

Develop and maintain good working relations with customers

Promote and exercise good public relations at all times

Opening/closing of the centre in accordance with security and safety procedures

Skills & Attributes

Positive, friendly, helpful and energetic work style

Computer literacy, familiarity with software packages and point of sale systems

Experience in the leisure industry is desirable.

Current First Aid Certificate (Workplace Level 2).

Current CPR Certificate.

Police Check

Working with Vulnerable People

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe workplace. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check. Apply on Kit Job: kitjobau.com/job/3pxs8l