Guest Service Manager In Beautiful Snowy Region, Nsw Batlow

About us

NYSS Motels and Resorts is a small business in Batlow, NSW 2730. We are professional, agile and customer-centric.

Our work environment includes:

Growth opportunities

Our Vision: To provide an awesome experience for our customers and to support our people to be the best they can be. Prospect

Overview:We have an exciting opportunity for a motivated individual ( or couple) to take this lovely country motel to the next level.

We are looking for someone with a passion for customer service to create an ‘awesome’ experience for our customers. Ideally someone with a warm and relaxed personality, coupled with a can-do attitude who takes pride in what they do.

This is a hands-on role with responsibility for the day-to-day operation of the property, reception and housekeeping.

Duties & Responsibilities (include but not limited to):

Maintaining the high standard of the accommodation, facilities and grounds

Maintaining a protected and secure environment for guests and employees

General operations, administration and front office management duties, including rostering for casual staff (as required)

Room cleaning / housekeeping duties after guest checkout

Provide Excellent customer service and explicit communication to build sound relationships

Computer literacy to manage on-line bookings (ideally experience with an online booking management system
- training provided)

Ability to troubleshoot and solve guest related problems

Excellent telephone manner and professional communication skills

Professional presentation & friendly manner

What is in it for you:

Accommodation can be provided for individual or couple. If you are couple then please note this role requires only one person, your partner can explore oppurtunies in vicinity.

Experience the beautiful surrounds and a laid-back lifestyle of country NSW, 4 hours drive from Sydney.

Learn first-hand from a management team with experience in a wide range of industries

we would want nothing more than seeing you succeed

Kick-start your hospitality career with the right mentoring and support

Bring your creative ideas to life Employment terms and remuneration will be dependent on experience; bonus potential.

Pay: From $59,000.00 per year

Perks:

Housing provided

Supplementary Pay:

Performance bonus

Work Location: In person Apply on Kit Job: kitjobau.com/job/3q4svy