Client Services Manager (Gympie)

**What will your typical week look like?**

Managing the Client Service team ensuring completion of daily tasks in a timely manner.

Focus on increasing efficiencies within the team in the transition of processes to Findex’s One Best Way approach.

Act as an escalation point for Client Services team members. Provide ongoing support, training and feedback to staff, including assisting in the facilitation of learning and development initiatives.

Complete administrative tasks to support our teams in delivering the best service we can to our clients

Report on relevant KPI's for all staff within designated team

**More About The Perks**

Exciting career development and ongoing training support

Be part of our Reward & Recognition Benefits program, celebrating outstanding performance

Experience a positive and collaborative work culture that fosters innovation and teamwork.

Comprehensive training with a dedicated buddy to guide you
- Join us to learn, grow, and thrive!

**Let’s talk about you!**

You are someone with.

Proven experience in a similar role within the Accounting / Finance industry and processes

Demonstrated ability to communicate effectively with stakeholders and the team

Proven leadership experience and ability to manage a team of people

Resourceful, motivated, highly organised, resilient and solutions orientated

**Let’s talk about our team**

Our team is.

Passionate about delivering quality service

Collaborative, friendly and supportive

Connected with stakeholders in the business both locally and nationally

**Why Findex? #writeyournextchapter**

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust setting and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

**PLEASE NOTE**: **Note for Recruitment Agencies**: Apply on Kit Job: kitjobau.com/job/3r04po