Customer Service Team Leader (Hallam)

Fantastic opportunity to utilise your leadership and management skills to redefine the customer service experience (B2B) at this well-established and successful family-owned business.

You’ll lead a team dedicated to gathering essential data, ensuring always prepared and aligned with clients’ needs.

**About you**

You’re passionate about providing positive experiences with business clients while developing great relationships with everyone you work with, including your team, peers and clients. You enjoy a challenge and making a real difference and love to look for new and better ways to do things. With a keen insight into data, your strong spreadsheet skills enable you to make informed decisions. While your skillset may be diverse, you clearly demonstrate the following attributes:

- Excellent leadership in a fast-paced work setting
- Demonstrated experience in team management, delegation, training, and development
- The ability to think outside the box with excellent problem-solving skills
- Proficiency in data analysis and adeptness with spreadsheet tools
- Strong interpersonal and relationship-building skills
- Excellent verbal and written communication skills
- Sound computer literacy and the ability to learn and adapt to new systems
- Proactive team player
- Experience in change management is a bonus!

**Why work for this employer?**

A friendly and inclusive work environment where all strive together to provide excellent outcomes for clients and employees alike. On offer:

- A competitive salary commensurate with experience
- The opportunity to grow within the business and make a real difference
- Financial security with a family-owned business with a supportive management team
- Flexible work arrangements with some capacity to work from home once established in the role
- Access to additional leave via Time Off in Lieu
- Employee benefits package including access to hundreds of store discounts
- A generally great place to work!

If this role sounds like you, we can’t wait to hear from you.

**Right to Work**
- The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._ Apply on Kit Job: kitjobau.com/job/3qvex1