Customer Service Team Leader Hallam

Fantastic opportunity to utilise your leadership and management skills to redefine the customer service experience (B2B) at this well-established and successful family-owned business.

You’ll lead a team dedicated to gathering essential data, ensuring always prepared and aligned with clients’ needs.

About you

You’re passionate about providing positive experiences with business clients while developing great relationships with everyone you work with, including your team, peers and clients. You enjoy a challenge and making a real difference and love to look for new and better ways to do things. With a keen insight into data, your solid spreadsheet skills enable you to make informed decisions. While your skillset may be diverse, you clearly demonstrate the following attributes:

Excellent leadership in a rapid-paced work setting

Demonstrated experience in team management, delegation, training, and development

The ability to think outside the box with excellent problem-solving skills

Proficiency in data analysis and adeptness with spreadsheet tools

Strong interpersonal and relationship-building skills

Excellent verbal and written communication skills

Sound computer literacy and the ability to learn and adapt to recent systems

Proactive team player

Experience in change management is a bonus!

Why work for this employer?

A friendly and inclusive work environment where all strive together to provide excellent outcomes for clients and employees alike. On offer:

A competitive salary commensurate with experience

The opportunity to grow within the business and make a real difference

Financial security with a family-owned business with a supportive management team

Flexible work arrangements with some capacity to work from home once established in the role

Access to additional leave via Time Off in Lieu

Employee benefits package including access to hundreds of store discounts

A generally great place to work!

If this role sounds like you, we can’t wait to hear from you.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._ Apply on Kit Job: kitjobau.com/job/3r4nqq