Employment Coach- Narre Warren

**Are you looking for a role where you can make a difference?**

We’re seeking a motivated, participantfocused **Employment Coach** to deliver highquality employment services under the Workforce Australia program.

SYC provides personalised case management, connecting participants with a wide range of employers and industries to create opportunities that match their skills and aspirations. With more than 50 locations nationwide, SYC offers accessible, supportive services designed to drive longterm employment success.

In this role, you will work closely with participants to overcome career challenges, build essential skills, and progress toward their employment goals.This role is based at the **Narre Warren**site and provides the opportunity to make a meaningful impact in the community. **- Key Responsibilities**:

- Providing one-to-one coaching sessions to participants, assessing their career needs, and creating personalised action plans.
- Conducting career assessments and helping clients identify their strengths, interests, and values to guide their employment goals.
- Using sales strategies to work collaboratively and network with community organisations to create opportunities for participants.
- Assisting participants in developing effective job search strategies, including resume writing and interview preparation.
- Referring participants through training, counselling, and other services to increase long term employment outcomes.
- Ensuring compliance requirements are met.

**About You**
- Experience in customer service, client facing or an administrative role.
- Time management, organisational skills and the ability to plan and prioritise in order to achieve outcomes.
- Excellent communication skills with well-developed verbal, and written skills, and the ability to conduct client assessments, developing case plans and case notes and reports.
- Outcome-focused with a genuine passion for helping people succeed.
- Ability to develop relationships with employers and relevant stakeholders.
- Ability to work adaptable across multiple locations.
- Excellent computer skills.

**Key screening and requirements**:

- Be willing to complete a Working with Children Check and National Police Check.
- Be eligible to work in Australia.

**Additional benefits**
- Additional day off to celebrate your Birthday*
- Enjoy salary packaging benefits
- Access an additional one week of paid leave each year, through SYC loyalty leave*
- Discounted Corporate Private Health Cover
- Employee Assistance Program (EAP)
- Wellbeing leave
- Qualifying periods and terms apply. **- About us**

SYC exists so everyone can succeed.

A not-for-profit organisation, we invest back into the Australian community, helping tens of thousands of people every year with housing, education and employment.

Founded in 1958 to support young people experiencing disadvantage, we have extended this expertise to people of all ages for more than three decades. **: Apply on Kit Job: kitjobau.com/job/3rhqx0