Administration Support (CBD)

**About the role**: The Medical Advisory Unit provides expert occupational health services and advice to support the operational and recruitment activities of Victoria Police.

The core business of MAU is:

- Conducting Pre-employment Medical Assessments for Police Recruits, PSOs and PCOs.
- Direction to Attend the Police Medical Officer to assess members' fitness for duty.
- Drug and Alcohol Workplace testing of Victoria Police members.
- Specialist Group Medicals as per statutory requirements.
- Medical Advice Line
- 24/7 service that advises and supports members potentially exposed to blood borne viruses and other infectious diseases.

If you are looking for some experience or further development in a professional medical and or customer service area within Victoria Police, this is an chance that may be of interest to you.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

**Your duties will include**:

- Maintain reception in a professional manner and provide an informed, high level courteous customer service to all clients.
- Provide high quality administrative and management support to the Division including efficient preparation and management of manual and computerised records.
- Assist with the organisation of appointments, meetings, referrals and reports to support the provision of all clinical services.
- Complete correspondence, keyboard tasks, document movement and file security.
- Respond to requests for assistance or information from both internal and external clients in a professional and confidential manner in accordance with policy and legal requirements.
- May be required to undertake other duties, such as finance support tasks.

**About You**:

- Ability to provide professional reception and customer service
- Good interpersonal, verbal and written communication skills and understanding of requirements to work effectively in sensitive situations.
- Ability to prioritise and produce accurate work within agreed deadlines operating under mínimal supervision
- Ability to provide administration support across multiple areas within the Division
- Ability to establish and maintain accurate and efficient office systems and records
- Keyboard and computing skills with experience in the Microsoft Office Suite
- An understanding of the customer service in a confidential environment

**Further Information**:

- One (1) x full-time, ongoing position available.
- This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
- This position requires shift work as indicated in the Position Description (as attached to the advertisement).
- The position may require you to work outside the ordinary hours, and overtime will be paid in accordance with the relevant Victorian Public Service Agreement.
- This position may require the incumbent to undertake physical activities (such as accessing files from a compactus).
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- We expect our people to foster a secure and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.
- **Resume**: **Applications close midnight, Tuesday 17 March 2026.**

**About Us**: Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work." Apply on Kit Job: kitjobau.com/job/3qmkmr