Student Management Officer (CBD)

**Commencing salary $62,799 per annum plus 12% superannuation and annual leave loading**:

- ** Full-time and Ongoing opportunity**

**ABOUT THE ROLE**: We are seeking a motivated and committed individual to join the Student Management Team at the Institute as a Student Management Officer. This pivotal position provides a high-level administrative and operational support to service students, employers, Government agencies and staff to ensure effective, consistent and reliable systems are used in the management of the student lifecycle.

**Key duties and responsibilities**:

- Provide timely and professional customer service in all forms of communication tools
- Maintain and ensure accuracy of student and course information
- Provide advice and guidance in relation to course and enrolment information and processes
- Provide statistical data and assist the Coordinator and Leader as required

**_ Please review the _**_position description_**_ for a detailed list of duties and responsibilities required for the role._**

**KEY SELECTION CRITERIA**:

- Relevant Degree or Diploma with little or no relevant work experience; or a suitable combination of lesser qualifications and relevant experience.
- Demonstrated experience in an administration role, ideally within an education setting, involving the co-ordination of a range of functions and relevant qualification preferably in administration.
- Demonstrated experience in a customer service environment, a strong commitment to client service principles and the ability to be responsive to client needs.
- Robust organizational skills including the ability to prioritise and manage multiple tasks and deadlines while maintaining accuracy and attention to detail.
- Demonstrated computer skills and proficiency in Microsoft Office suite is required. Experience using student management systems (specifically Tech One Student Management) and/or electronic direct mail software is desirable.
- Demonstrated behaviours that align with the William Angliss Institute

**APPLICATIONS CLOSE: Wednesday 9 July 2025 at 5pm**

**HOW TO APPLY**:

- A current resume;
- A separate document addressing each of the **Key Selection Criteria as mentioned above.**
- Please write one paragraph for each _**_Key Selection Criteria_**_, explaining how you meet the Selection Criteria based on your current/previous work and life experience._

**_ Please note this is a re-advertisement and therefore previous applicants need not apply._**

**WHAT WE OFFER**:

- Reward and Recognition Programs
- Learning and Development Programs and Opportunities
- Myki Commuter Club (Melbourne Campus)
- Onsite Medical Centre (Melbourne Campus)
- On Campus Café and Restaurant
- Novated leasing
- Employee Counselling Services
- Education Assistance and Study Leave Program
- Cultural and Ceremonial Leave for Aboriginal or Torres Strait Islander people

**FURTHER INFORMATION**: **ABOUT US**: William Angliss Institute is Australia’s largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore campuses and local and off-shore workplaces.

The Institute prides itself on its passionate and dedicated people who reflect the organisation’s values:

- Personal Responsibility
- Inspiration
- Empowerment
- Community
- Expertise
- The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged._ Apply on Kit Job: kitjobau.com/job/3quii0