Customer Service Operator Hervey Bay

About You

Located in or near Hervey Bay

Robust administration experience

Prior experience in an administration or supervisor role

Experience using Microsoft Office is essential

Experience using SAP would be highly regarded

Ability to work from the Hervey Bay site full time (Mon-Fri – 6am
- 3pm)

What you will need to join us

Full and Unrestricted Australian working rights – We do not offer visa sponsorship

Valid Police Check

Valid forklift licence or willingness to obtain

Ability to undertake daily manual handling

Successful completion of pre-employment medical

Why you will LOVE working at Knauf Australia!

$32-$34 per hour + super + allowances

14 weeks Parental Leave (primary carer)

Yearly Pay Review

Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts

Career Development and Training opportunities

Free onsite parking

About the Role

As a Customer Service Operator you will report to the Trade Store Manager, where you will be responsible for undertaking all administration tasks and direct customer service both over the phone, via E-mail and face to face.

Some tasks as part of this role include:

Dealing with Customers face-to-face, via email & over the phone

Administration duties including data entry and email management

Picking & Packing customer orders

Record and report any customer complaints to the Trade Stores Manager regarding product and / or service via Knauf's complaint and customer procedures

Assist with stock take / inventory counts process to ensure accurate inventory records are maintained

General warehouse duties & housekeeping when required

We are committed to celebrating diversity and creating an inclusive workplace. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3pxqbo