Commercial & Partnerships Coordinator (Toowong)

**About The Company**

Compare the Market
- yes, the one with the meerkats
- is a high-growth FinTech company on a transformational journey. We are focused on designing, building, and delivering the very best home loan, energy, insurance, and health comparison experience in Australia. Okay, in the world!

We are all about Customer first, teamwork, making a difference, and treating the business as our own
- without compromise. These values are critical to delivering on our purpose: _“to make a difference in the lives of Australians by simplifying the process of making sound financial decisions”. _

**About The Role**: Are you eager to elevate your career? Compare the Market is looking for an accomplished Commercial & Partnerships Coordinator to join our dedicated team. In this pivotal role, you’ll work closely with the General Insurance team, the Head of, Senior Partner Manager, and Commercial Manager to optimise performance, tracking and enhance the customer experience on our partner websites.

You’ll collaborate with the Marketing team to review marketing communications and content, ensuring product accuracy and relevance for our customers. Supporting the Senior Partnerships Manager, you’ll be instrumental in operational partner management, continually enhancing and developing our partner relationships.

This role requires a customer-centric mindset, a proactive approach, and meticulous attention to detail, offering a unique opportunity to blend strategic vision with practical implementation to drive the business forward.

**What You’ll Do**:

- Oversee the existing Mystery Shopping processes for Car, Home, Travel, and Pet Insurance. This includes generating efficient and effective business reports and continuously refining and optimizing the process.
- Assist with revenue assurance activities, ensuring the accurate reporting of daily sales.
- Conduct daily checks of customer journeys to monitor for changes in pricing, ranking, and functionality.
- Coordinate and conduct compliance checks in collaboration with internal and external stakeholders.
- Review marketing content to ensure accuracy and contribute to achieving Marketing Quote Start KPIs.
- Carry out competitor and panel price audits as needed.
- Complete monthly partner reporting and assist the Senior Partner Manager with performance reporting for partner meetings.
- Support the Senior Partner Manager in the ongoing management and development of relationships with General Insurance partners.
- Identify and escalate issues and develop innovative ideas to help the team meet its key objectives.
- Perform additional tasks as required to meet business and operational needs.
- Provide administrative assistance to the General Insurance team as necessary.

**What You’ll Bring**:

- General Insurance product knowledge and experience is preferred.
- Great communication and good evaluative and problem-solving abilities.
- Passion for fostering strong, collaborative relationships with key internal and external stakeholders.
- Ability to document processes and discussions to expedite the delivery of projects.
- Strong attention to detail.
- Proactive and driven attitude.
- Ability to collaborate and work successfully in a team environment.

**Our Benefits**: At Compare the Market, we offer a dynamic and collaborative work environment where your talents will be recognised and rewarded. You’ll have the opportunity to make a meaningful impact and contribute to our continued success. As well as ample opportunities for growth and development, we also provide:

- Vibrant and social community who have annual celebrations, family fun days and regular events.
- Enjoy adaptable work arrangements, including the option of one day working from home each week or a 9-day fortnight.
- Enjoy additional leave days
- ‘ME’ leave and ‘Volunteer Day’ leave.
- Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement.
- Employee discounts on Car, Home, Travel insurance.
- Income protection insurance provided to support you in the event of non-work-related illness or injury.
- Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.

Compare the Market is an Equal Opportunity Employer, and we encourage all applicants to apply. We acknowledge that we are strengthened by diversity.
- *Note to Recruiters: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business._ Apply on Kit Job: kitjobau.com/job/3r026c