Infrastructure Analyst (Hindmarsh)

Build your experience
- diverse role supporting different sites across the organisation.
- Join a friendly team that values knowledge sharing and collaboration
- Generous salary packaging
- maximise your take home pay!

**What we offer**:

- ** Flexible work arrangements**: Design your work-life balance. This could include working from home, part-time work, compressed working weeks and flexible working hours.*
- ** Competitive salary packaging**: Take home more with tax-free benefits, including up to $15,900 per year and an additional $2,650 tax-free each year for meals and holidays.
- ** Paid parental leave**:Get the support you need to start or grow your family, with superannuation contributions included.
- ** Career development**: Grow your skills and progress your career with genuine opportunities across the organisation.
- ** Discounted perks**:Enjoy savings on motor vehicles, gym memberships, health insurance and more
- ** Employee Assistance Program**: Get confidential support for you and your family
- ** Salary Continuance Insurance**: Income protection for eligible roles.

**Who are we looking for?**: Are you looking for your next challenge where you can use your skills to make a positive difference?

Join us as Infrastructure Analyst and play a key role in ensuring our infrastructure is secure, reliable, and performing at its best so our frontline staff can focus on what they do best
- supporting South Australians in need.

You’ll thrive in this role if
- You’ve got hands-on experience implementing and managing networks and associated IT infrastructure
- You understand network architecture and can troubleshoot issues across LAN, WAN and Wi-Fi.
- You’re confident with Microsoft environments, including Active Directory, Office 365 and Azure.
- You’re familiar with cyber security frameworks and know how to spot and mitigate threats.
- You’re proactive, curious, and always looking for ways to improve systems and processes.
- You have a strong customer service mindset and enjoy supporting others

**What can you expect to be doing?**: In this role, you’ll be at the heart of our IT operations with no two days the same.

You’ll provide technical support to over 2000 employees, visit various AnglicareSA sites across Adelaide to resolve hardware and networking issues, and work with a range of business areas.

Your day-to-day will include:

- Managing the LAN, WAN & Wi-Fi networks and associated infrastructure.
- Ensuring network operations are maintained according to the developed network architecture.
- Implementing, optimising and aligning approved network infrastructure with organisational standards and future needs.
- Identifying and addressing cyber security risks and supporting audits.
- Providing top-tier support to our Help Desk team and assisting with complex technical issues.

**What do you need to bring?**:

- Proficiency in network configuration and maintenance (CCNA or equivalent)
- Tertiary qualifications in IT or equivalent experience
- Experience in customer service and help desk environments
- Strong knowledge of Microsoft Active Directory and Office 365/Azure
- Understanding of cyber security frameworks
- Experience with Microsoft Server and AWS infrastructure (desired)
- Excellent communication and problem-solving skills
- A collaborative mindset and commitment to continuous improvement

**Who is AnglicareSA?**: AnglicareSA, South Australia's leading social services provider, empowers over 60,000 individuals annually. Our 2,000 passionate employees and 300+ dedicated volunteers work tirelessly to support individuals, families, and communities. We address immediate needs while fostering empowerment, dignity, and maintaining control in their lives.

From emergency assistance to lifelong support, our diverse services cater to every life stage. We champion social justice, equality, and strong communities, because** together, we change lives.**

**How to Apply**: You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.
- We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our _website_ for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan._
- AnglicareSA is committed to the prevention of violence against women._
- AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the preliminary recruitment process. Proof of identity may be requested later in the process as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly._

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