Casual Customer Service Officer (Hindmarsh)

**Join a friendly, community-focused team!**

**Des’s Group is a successful family-owned business with over 60 years of experience in providing personalised transport services across South Australia. From simple A-to-B transfers to Wine Tours, Weddings, and Corporate transport solutions — we pride ourselves on delivering safe, reliable, and flexible services to our customers.**

**We are currently seeking a Customer Service Officer to join our team at Hindmarsh. This role offers an exciting opportunity to work with a passionate, supportive, and forward-thinking team committed to providing exceptional service to the community.**

**What We Offer**
- **Opportunity to join a successful, long-standing family business**:

- **A supportive and passionate team environment**:

- **Full training and ongoing support provided**:

- **Flexible working roster**:

- **Prospect for growth and development**

**About the Role**

**Reporting directly to the Des’s Minibus Manager, your key responsibilities will include**:

- **Developing effective solutions to meet customer needs**:

- **Liaising with customers and drivers to coordinate transport services**:

- **Building and maintaining strong relationships with internal and external stakeholders**:

- **Ensuring compliance with all regulatory and company requirements**:

- **Delivering high-quality customer service in line with company standards**:

- **Promoting a positive image of the company at all times**:

- **Maintaining a safe and compliant workplace in accordance with OHS policies**

**About You**

**To be successful in this role, you will have**:

- **Sound knowledge of the Greater Metro area**:

- **Strong written and verbal communication skills**:

- **A customer-centric and solution-focused approach**:

- **The ability to build and maintain effective stakeholder relationships**:

- **Excellent organisational and time management skills**:

- **The ability to remain calm and perform well under pressure**:

- **A friendly, reliable, and professional attitude**

**How to Apply**

**If you are motivated, customer-focused, and enjoy working as part of a supportive team, we would love to hear from you!**

**Please submit your resume along with a covering letter addressing your relevant experience and how you can add value to the Des’s Group team.**

**Des’s Group
- Driving South Australia Forward for Over 60 Years Apply on Kit Job: kitjobau.com/job/3qmj84