Customer Service Representative (Hobart)

Hertz is a global company proud of its wide variety of vehicles and services, including its brands Thrifty, Dollar, Ace, and Flexicar. We uphold a 'One Team' culture, driving change and striving to win together. About the Role As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Hobart Store and may be required to work at other TAS stores within reasonable travel distance.
- Ensure a positive customer experience by greeting and engaging customers
- Complete rental and return transactions efficiently and accurately
- Sell Hertz rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues
- Be involved in reservations of rental vehicles and associated requirements
- Work as part of a high performing team About You To be successful in this position, our newest team member will have the following:
- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- A full and current AU driver’s licence with the ability to drive automatic vehicles About the Offer In return for your hard work and dedication, you will be rewarded with:
- A competitive hourly rate & incentives
- Opportunities for growth opportunities and development
- Full training and a company uniform
- A supportive team environment
- Leave loading & shift penalties applied to base hourly rates
- Employee Benefits and a motivating company culture Perks
- Generous discounts on our brands
- Employee Car Sales Program
- On-site Airport Parking
- Additional days leave per annum
- A focus on sustainability
- Targeted charity partnerships
- Key focus on wellbeing and safety
- WGEA Certified workplace At Hertz we pledge to provide a safe and supportive work setting for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities. Please note Police Background Checks will be completed for external candidates as part of the Recruitment Process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qet0v