Patient Services Officer - Part Time (Hobart)

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? Patient Services Officer (Medical Administration) We are looking for an experienced Patient Services Officer (Medical Administration) to join our team in our Wembley Oncology clinic. In this patient-facing role, you will be responsible for providing administrative support to patient and staff while remaining professional, caring and friendly in an everchanging environment. We currently have Casual and Permanent Part time opportunities available, offering flexible shifts to support our collaborative team as internal movement creates new opportunities. Responsibilities
- Complete day-to-day clerical and administrative tasks to support clinic operations
- Schedule, update, and confirm patient appointments
- Process billing and receipting accurately at the time of appointment
- Enter data accurately into clinical and administrative systems
- Prepare, scan, file, and manage documentation in line with privacy requirements
- Maintain accurate patient records and administrative files
- Support efficient clinic workflows through organized administration
- Liaise with internal teams regarding schedules, documentation, and processes
- Manage multiple administrative tasks in a busy environment Qualifications
- Demonstrated ability to provide excellent patient care and customer service
- Robust organization and communication skills, with the ability to liaise with both internal and external stakeholders
- Proven experience to work successfully both independently and in a team setting
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued
- Exceptional phone manner and ability to handle a high volume of patient inquiries
- High attention to detail and excellent organizational skills
- Adaptable approach to work and able to adapt in a fast-paced environment Benefits
- The opportunity to work with a vibrant and supportive team focused on delivering exceptional patient outcomes
- A close-knit team culture with a solid sense of community
- Free, confidential support for employees and their families through GenesisCare's external wellbeing services, including financial, nutritional, legal and counselling support
- Access to the Full Circle Wellbeing Program, supporting your holistic health and wellbeing
- Opportunities to learn and grow through award winning development programs
- A range of employee benefits, including Qantas Club membership discounts, gym membership discounts and Bupa health insurance discounts About GenesisCare: By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose. GenesisCare is an Equal Opportunity Employer. #J-*****-Ljbffr #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rgsdb