Customer Advisor - Leave & Relief - Bendigo, VIC (Horsham)

Job Overview Part‑time position based in our Bendigo Branch. 5 days per week, Monday
- Thursday 9:00 am‑4:30 pm and Friday 9:00 am‑5:15 pm. This Leave & Relief role supports our Bendigo, Maryborough and Castlemaine Branches; location travel is required between these branches, mileage paid. Key Responsibilities
- Support our Bendigo and surrounding branches by being the first point of contact for customers and putting them at the centre of everything you do.
- Assist customers to identify the most suitable products and services, including account opening, unsecured lending and banking transactions.
- Ensure a seamless, consistent, and tailored experience for customers, keeping all details accurate and up to date.
- Demonstrate our Smarter Banking options (self‑service and digital) to customers to help make their banking simple, easy and secure.
- Undertake ongoing training and development to enhance your career. Qualifications and Attributes
- Passion for delivering an amazing customer experience and commitment to quality.
- Ability to work collaboratively as a team; self‑motivation and energy to create our signature customer experience.
- Attention to detail to ensure transactions are completed efficiently and accurately.
- Appreciation for inclusion and the diversity of our customers.
- Interest in upskilling and career development opportunities with NAB.
- License and transport to cover Bendigo, Maryborough and Castlemaine branches. Benefits
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurance.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave advantages (parental, religious, special, sporting activities, volunteer).
- Health and wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage. We are an equal‑opportunity employer and value a diverse and inclusive workplace. All qualified candidates, including those from under‑represented groups, are encouraged to apply. To discuss adjustment requirements, please contact the NAB Careers team at #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r200s