Customer Advisor - Leave & relief - Nhill, Vic (Horsham)

Part-time position based in our Nhill Branch. Leave & Relief position supporting our Nhill, Warracknabeal, Rainbow & Edenhope Branches; essential to travel between locations covering planned and unplanned leave. Mileage paid. Must have license and transport. Works 5 days per week, Monday to Friday 9:00 AM – 2:00 PM. Responsibilities
- Support our North West Branches as the first point of contact for customers.
- Assist customers to identify suitable products and services, including account opening, unsecured lending, and banking transactions.
- Ensure customers receive a seamless, consistent, and tailored experience at every step; maintain accurate, up-to-date details.
- Demonstrate our Smarter Banking options (self‑service and digital) to help make banking simple, easy and secure.
- Undertake ongoing training and development to enhance your career. Qualifications
- Passion for delivering exceptional customer experience and commitment to quality.
- Ability to work collaboratively as a team, show self‑motivation and energy.
- Keen eye for detail, ensuring transactions are completed efficiently and accurately.
- Appreciation for inclusion and diversity of customers.
- Interest in upskilling and career development opportunities with NAB. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive setting. For details on the recruitment process and accessibility, please visit To discuss adjustment requirements, contact the NAB Careers team at #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r7ud0