Customer Advisor Leave & Relief Bendigo, Vic Horsham

Job Overview

Part‑time position based in our Bendigo Branch. 5 days per week, Monday
- Thursday 9:00 am‑4:30 pm and Friday 9:00 am‑5:15 pm. This Leave & Relief role supports our Bendigo, Maryborough and Castlemaine Branches; location travel is required between these branches, mileage paid.

Key Responsibilities

Support our Bendigo and surrounding branches by being the first point of contact for customers and putting them at the centre of everything you do.

Assist customers to identify the most suitable products and services, including account opening, unsecured lending and banking transactions.

Ensure a seamless, consistent, and tailored experience for customers, keeping all details accurate and up to date.

Demonstrate our Smarter Banking options (self‑service and digital) to customers to help make their banking simple, easy and secure.

Undertake ongoing training and development to enhance your career.

Qualifications and Attributes

Passion for delivering an amazing customer experience and commitment to quality.

Ability to work collaboratively as a team; self‑motivation and energy to create our signature customer experience.

Attention to detail to ensure transactions are completed efficiently and accurately.

Appreciation for inclusion and the diversity of our customers.

Interest in upskilling and career development opportunities with NAB.

License and transport to cover Bendigo, Maryborough and Castlemaine branches.

Advantages

Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurance.

Extensive range of perks and discounted offers on travel, fitness, events and technology.

Variety of leave advantages (parental, religious, special, sporting activities, volunteer).

Health and wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage.

We are an equal‑opportunity employer and value a diverse and inclusive workplace. All qualified candidates, including those from under‑represented groups, are encouraged to apply.

To discuss adjustment requirements, please contact the NAB Careers team at

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rcjhk