Control Room Operator (Georges River Council)

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next‑generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people. Job Impact As a Control Room Operator, you’ll be the eyes and ears of site security – monitoring systems, detecting risks, and coordinating responses in real time. Your quick thinking and attention to detail help keep people, assets, and operations safe while ensuring everything runs smoothly behind the scenes. About the role This is a rapid‑paced, tech‑driven role where you’ll be working in a control‑room environment managing CCTV, alarms, and access control systems. You’ll monitor live activity, respond to incidents, and coordinate with on‑site teams to ensure any issues are handled quickly and effectively. No two shifts are the same – you’ll be juggling multiple systems and making real‑time decisions, all while maintaining a calm, professional approach. Job Location : Kogarah Contract : Permanent full‑time & part‑time opportunities available Pay Rate : SSIA Level 3 & 4 Shift Pattern : Ability to work rotating day and night shifts Key responsibilities
- Monitor CCTV, alarm systems, and access control platforms to detect and respond to incidents
- Coordinate incident response, including escalating issues and communicating with on‑site teams
- Maintain accurate logs, reports, and system records for all security activities
- Manage multiple systems in a fast‑paced environment while maintaining strong situational awareness About You
- Must have Security Licence, Classification 1A (Unarmed Guarding) & 1E (Monitoring Centre Operator)
- Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)
- Ability to clear an Australian Police Check
- Strong attention to detail with the ability to monitor multiple systems at once
- Strong communication and customer service skills
- Ability to remain calm and professional in busy retail environments
- Good observation skills and confidence to manage and de‑escalate incidents Why join Certis
- Work within Australia’s most secure and sensitive environments
- Be part of a high‑trust, clearance‑based workforce
- Access ongoing training, career pathways and professional development
- Operate in a values‑driven organisation that prioritises integrity and accountability
- Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds
- Employee benefits such as retail discounts, annual awards, regular employee engagement survey and a Reward & Recognition Framework Diversity Statement Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qo2zq