Housing Officer (State Government – Inala – $51.12 p/hour …

We are seeking an experienced client-service focused administrator for an upcoming AO3 Housing Officer temporary assignment with a Queensland Government department located Inala. The focus of the role will be to provide person-centred services within the Inspection Team involves conducting professional property inspections, supporting tenants respectfully, and ensuring compliance with housing standards and departmental procedure This includes:
- Conducting routine property inspections and home visits
- Managing tenancy issues, complaints, and maintenance follow-ups
- Checking property condition and compliance
- Liaising with tenants, contractors, and support agencies
- Updating housing records and departmental systems
- Assisting with arrears, vacancies, and tenancy changes
- Maintaining accurate client and property records and file notes. We are ideally seeking the following skills and experience:
- Customer service experience (face-to-face and via telephone) with a proven ability to build rapport, actively listen, demonstrate empathy and de-escalate challenging customer interactions.
- Previous administration experience in an office environment with a proven ability to pick up current systems and technology quickly and navigate multiple applications and screens efficiently.
- Property management experience an advantage (but not essential).
- Proven experience and examples of managing your work effectively whilst working in a fast-paced, deadline driven environment.
- Willingness to embrace new challenges and adapt to change.
- Well developed, inclusive communication and interpersonal skills that focus on qualified, ethical and culturally sensitive behavior.
- Positive attitude and team player approach with experience adapting to different work tasks on a daily basis to support organizational goals.
- Availability to work 8:30am to 4:30pm Monday to Friday and commence the temporary assignment with short notice. Due to the nature and responsibilities of this position, consent to a national criminal history check will be required prior to any offer of employment being made (and any record of disclosable court outcomes or pending charges will be considered based on relevance to the position being applied for). This role is based at Inala and the casual hourly rate is $51.12 (plus super) – we anticipate an initial duration of 1 month, however, there is a likelihood of extension based on business needs. This is a great opportunity to secure experience as part of our temporary team working within Queensland Government and we encourage you to submit your application as soon as possible. If you do have any specific questions regarding this opportunity, please contact our recruitment team on 07 3812 2***. Apply on Kit Job: kitjobau.com/job/3ptx9q