Customer Service/Service Nsw/Tourism Officer (Bingara)

Gwydir Shire Council is seeking a motivated and customer-focused individual to join our team in a full-time, diverse frontline role based in Warialda. This is an exciting opportunity to be the face of Council, providing high-quality service to residents, visitors, and stakeholders across Customer Service, Service NSW, and the Visitor Information Centre. About the Role This varied position provides frontline customer service across multiple functions, including:
- Council customer service enquiries (in person, phone, and online)
- Delivery of Service NSW transactions and support services
- Promotion of local tourism and visitor experiences through the Visitor Information Centre
- Administrative duties and cash handling
- Assisting with community enquiries, bookings, and general Council services This role requires flexibility and a positive approach to working across a broad range of service areas. About You To be successful in this role, you will:
- Have excellent communication and interpersonal skills
- Demonstrate strong customer service experience and professionalism
- Be adaptable and comfortable working across multiple service areas
- Have sound computer and administrative skills
- Be able to manage competing priorities in a busy environment
- Have an interest in tourism and promoting the Gwydir Shire region (desirable) Previous experience in customer service, Service NSW, or a visitor information centre is highly regarded. What We Offer
- A full-time position in a supportive and collaborative team
- Opportunities for training and career development
- The chance to make a positive contribution to the Warialda community. Further Information For further information about the position, please contact Linda Stark – 0418 781 *** Apply on Kit Job: kitjobau.com/job/3qucoa