Customer Service Officer City Of Ipswich (Ipswich City)

Are you passionate about delivering top‑notch customer service and eager to make a real impact in a agile, rapid‑paced environment? We’re seeking a motivated and energetic Customer Service Officer to join a well’established aluminium and steel manufacturing company with a proud legacy of over 60 years. This is your opportunity to work with a close‑knit team, take ownership of your role, and contribute to a thriving national business.

In this vital role, you’ll be the friendly face and reliable support behind exceptional customer experiences—handling inbound and small outbound orders, providing expert advice, and ensuring seamless product logistics. If you’re a quick thinker with a knack for closing sales and thrive on delivering outstanding service, we want to hear from you!

Required Skills and Qualifications

Exceptional customer service skills with a proactive attitude

Understanding of trade counter operations or similar environment

PC proficiency, especially with MS Office

Ability to work in a quick‑paced setting and think on your feet

Resilience and adaptability

Prepared to undertake pre‑employment checks

Nice to Have Skills

Industry experience in steel or aluminium sectors

Experience with invoicing, cash handling, and logistics

Ability to assist external sales teams with product information

How to Apply

To get yourself in front of this amazing prospect to set you on the path of a position that will grow your career, apply now or call Nikita Ito on with any specific questions.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r4s2f