Full Time Customer Service & Sales Consultant IPSWICH (East …, East Ipswich

Employment Type: Permanent Closing Date: 17 June 2026 11:59pm Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You provide an exceptional in-store customer journey, and by collaborating you empower customers by identifying the products and services that meet their needs and transform their telecommunications experience. Key Responsibilities
- Deliver exceptional customer experiences: help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
- Be the go‑to tech expert: stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Meet and exceed sales targets and KPIs using consultative selling skills.
- Collaborate with your team to create a welcoming environment where everyone is supported to achieve store goals. Qualifications
- Excellent communication skills and the ability to connect with people.
- Solution‑oriented approach and the ability to think on your feet.
- Sales drive: motivated to achieve and exceed sales targets and KPIs.
- Passion for learning, curiosity, and the desire to grow and develop skills.
- Resilience and positivity: a can‑do attitude even when things get busy.
- Customer‑facing experience is a plus but not required. Salary & Benefits
- Annual fixed remuneration: $64,915.20 per year (junior rates apply for those under 20).
- Penalty rates: 25% for weekday hours after 6PM, 25% for Saturday, 100% for Sunday, 150% for public holidays.
- 12% superannuation.
- Generous discounts: 30% off Telstra services and exclusive offers with over 240 partners.
- Leave options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to four weeks of additional leave purchase.
- Training & career growth: over 17,000 learning programs via LinkedIn Learning, and the Future Ready programme.
- Adaptable working hours and supportive parental leave arrangements.
- Monthly performance rewards and recognition programmes.
- Inclusive culture with a diverse and respectful workplace. EEO Statement Telstra is an equal‑opportunity employer. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvxfh