Practice Manager/Senior Specialist Medical Secretary (City …, City of Joondalup

We are looking for a full‑time, experienced and cheerful Practice Manager/Senior Medical Secretary to join our orthopaedic surgery practice. Flexible work arrangements open for discussion. Our office consists of one busy hand and upper limb surgeon and three medical secretaries. You will be an integral part of our team! Joondalup based, with some clinics in Claremont. About you
- Experience as a specialist orthopaedic practice manager/senior secretary
- Minimum 5+ years of medical secretary experience required
- Experience with Medical Software (Gentu, Genie or cloud‑based highly preferable)
- Solid understanding of Medical Billing, Workers Compensation, Public Hospital billings and DVA
- Ability to prioritise and deal with many tasks at once and work well under pressure.
- Ability to adjust and adapt to practice requirements
- Provides excellent customer service to patients, other providers and hospital staff
- Ability to think proactively and have forward‑thinking and planning skills regarding upcoming clinics and practice requirements
- Maintains a high level of written and verbal communication skills. This includes a professional telephone manner and written email communications.
- A strong work ethic. No job is beneath anyone in our practice
- we all work together to get the job done for the benefit of everyone.
- Ability to work in Australia
- Maintains a high level of respect at all times to other staff and patients.
- Motivated, reliable and attends to self‑care
- Ability to work as a part of a small and close‑knit team, with a willingness to grow and learn within the office workplace
- An ability to be serious in the right moments and to be able to have a laugh too. We want the office to be an enjoyable place for everyone
- it helps us provide the best care for our patients! Job Duties
- Preparing and running busy clinics
- Liaising with GPs, Specialists, Radiology Providers, and Allied Health Professionals, especially Occupational Therapists
- Scheduling surgery bookings and theatre lists
- Receiving and following up incoming referrals
- Managing billings and in‑house payments
- Medical typing
- Meeting/greeting of patients
- Answering phones and making appointments
- Training and mentoring junior staff
- Scanning/entering clinical data
- Management of computerised diary
- Management of on‑call rosters across several hospitals
- Managing staff leave calendar
- Generous remuneration commensurate with experience
- Friendly and flexible work environment
- Additional leave entitlements
- Supportive team
- On‑site parking provided #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q79s9