Telstra Retail: Customer Service & Sales Consultant …, Kalgoorlie - Boulder

Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive. What You’ll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits
- Hourly Rate: $30.33 per hour
- Penalties: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays.
- Variable Remuneration (10%): Eligibility, calculation, and payment will be determined by the Variable Remuneration plan’s rules (which we may change from time to time). The first 2 months are guaranteed while you learn on board.
- Superannuation: 12% superannuation.
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility: Adaptable working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected. Is it You We’re Looking For?
- Great Communication Skills: Natural at connecting with people and making their day better.
- Solution-Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a dynamic environment.
- Resilience and Positivity: Can‑do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest! When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qgght