IT Field Support New (Murrin Murrin)

The Role Provide a high level of IT customer support across the business including:
- Configuration, installation, testing, monitoring and maintaining IT hardware and software
- Receiving and responding to incoming calls and emails
- Providing in office analysis, diagnosis, and resolution of complex desktop problems for end-users
- Liaising with 3rd party support and PC vendors
- You will also be called on to provide input into IT projects About You This role would suit a qualified and experienced IT professional with:
- Demonstrated experience within a level 2 support role
- Excellent technical knowledge of PC/desktop hardware/internal components
- High proficiency in supporting Windows 11, and the standard operating environments
- A robust understanding of ITIL based service desk systems
- Highly effective interpersonal, customer service and documentation skills are essential
- Tertiary qualifications in Information Technology will be highly regarded
- Current and valid C Class Manual Driver’s Licence What We Offer We offer a diverse range of roles across our multi pit mining operations through to our complex and technically challenging hydrometallurgical process plant.
- A permanent position working directly for Murrin Murrin Operations
- The opportunity to work for a progressive industry leader in nickel mining and processing
- A work environment that prides itself on high safety standards
- A range of health and lifestyle benefits including our Employee Assistance Program (EAP)
- An excellent team culture with recognition and reward programs
- An attractive variable compensation program that creates a link between individual performance and company success
- The prospect to take advantage of our impressive 100 kilometres of cycling and running tracks, premium on-site gym facilities with weekly fitness and sport programs
- An above industry standard superannuation contribution of 15%
- A generous private health insurance allowance
- Well established on-the-job training opportunities and development programs to further your technical and leadership skills
- The ability to salary sacrifice flights, parking, super and novated leasing etc. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r86lb