Telstra Retail: Customer Service & Sales Consultant …, Karratha

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. What You’ll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Perks
- Hourly Rate: $30.33 per hour
- Junior rates apply for those under 20 years of age.
- Penalty rates:
- Additional 25% for weekday hours worked after 6 PM
- 25% for hours worked on Saturday
- 100% for hours worked on Sunday
- 150% for hours worked on public holidays
- Plus 12% Superannuation
- Variable Remuneration (if eligible): 10% variable remuneration; first 2 months guaranteed while you learn on board.
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 partners.
- Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and up to 4 weeks of additional leave purchase.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and develop your career with our Future Ready program.
- Flexibility: Flexible working hours and supportive approach to parental leave.
- Recognition & Rewards: Monthly performance rewards and various recognition programs.
- Inclusive Culture: A diverse and inclusive team where everyone’s unique perspective is valued. Qualifications
- Great Communication Skills: Natural at connecting with people and improving their day.
- Solution-Oriented Approach: Think on your feet and tailor solutions for each customer.
- Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a dynamic setting.
- Resilience and Positivity: Can‑do attitude, even when busy.
- Customer-Facing Experience: Previous experience is a plus but not required; enthusiasm and willingness to learn are essential. Diversity & Inclusion We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Required Skill Profession: Sales Representatives, Services #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rffm3