Customer Service Representative Aus & Nz (Keysborough)

We are a community open to everyone. One global team where everyone counts.

Join the Canyon team and work at the cutting edge of the bike industry, with a job as versatile and exciting as the bikes we develop. All in an open, international atmosphere where teamwork, collaboration, true innovation, and a dynamic workplace are all part of our everyday. Ready to ride with us?
- Stellenbeschreibung**THE ROLE**

Providing great customer service is the most important part of our plans to continue to grow the Canyon brand in Australia and New Zealand and our Technical & Customer Service teams are the point of contact for Canyon service, repair and warranty for our customers. The position will be based in our Keysborough, Melbourne Service Centre which provides a fantastic and sociable working environment for bike enthusiasts including a full workshop, bike parking, shower and great coffee.

**YOUR JOB AS PART OF THE CANYON CREW**
- Active participation at Canyon events

**HOW YOU BECOME PART OF THE RACE**

We're looking for someone outstanding and exceptional in everything they do with the following skills and experience:

- A helpful and proactive attitude with a work ethic that is unmatched. It is important you have a friendly, helpful and efficient manner and can use this to provide industry leading service to every Canyon consumer.
- You are outgoing and conversational. Every Canyon employee must be able to communicate with our customers effectively. It is critical you have a excellent telephone manner and excellent written skills in order to succeed.
- IT literate across a number of packages, strong organisational and admin skills. Training will be provided at our Australian office.
- You are tenacious, creative, driven, enthusiastic, passionate, ambitious and committed. These are our basic principles and the standards by which we judge ourselves daily.

HIGHLIGHTS ON YOUR CANYON TOUR

**The Canyon Crew** In our global team, we combine energy and transparency and promote a feedback culture as well as Canyon events, along with inspiring crew rides. Welcome to a career that is more than just a job!

**Feel Canyon** Unlock your passion for cycling with us! Enjoy exclusive discounts on bikes, gear, and apparel as part of our commitment to fueling your cycling journey.

**Compensation** Experience a rewarding career with a competitive market-based salary, generous paid time off and we contribute to your private pension scheme as we care for your future. Your satisfaction is our priority as we build a thriving work environment together.

**Working Model** Join us for a career that prioritizes life-work integration through flexible and hybrid work options. Experience a family-friendly environment where balance is not just a goal but a way of professional life.

**Working Culture** Be part of our journey in creating an inclusive workplace where your voice matters. Join us and utilize our "speak up" platform to contribute to building a supportive and fair community. Your well-being is our highest priority and together with you we unlock the Canyon spirit.

**Job Variety** Explore a diverse career path with us, where you can delve into various departments with operational, strategic, creative, or technical roles. Experience a wide range of job opportunities that consistently challenge and inspire you.

**Impact** Embark on a career shaping the future of mobility in a global environment. Join us as we prioritize innovation, fun and sustainability, always putting our customers first, with the shared goal of building the best bikes for a forward-thinking world. Apply on Kit Job: kitjobau.com/job/3rhump