Medical Receptionist (Kilmore)

Are you an organised and compassionate individual looking to make a positive impact on the lives of patients? Do you possess excellent time management skills and thrive in a fast-paced setting? If so, look no further! We are excited to announce the opening of a brand new General Practice, and we are currently seeking a reliable Medical Receptionist to join our team and play a key role in delivering exceptional healthcare services to our community. About Us: Our newly established medical clinic is committed to providing comprehensive and patient-centred healthcare services. We aim to create a welcoming and supportive environment where individuals receive the highest quality of care. Equipped with the latest medical technologies and a team of dedicated healthcare professionals, we strive to make a positive difference in the lives of our patients. Job Description: As a Medical Receptionist you will be the first point of contact for our patients, ensuring a seamless experience from the moment they enter the clinic. Your primary responsibility will be to provide exceptional customer service and administrative support to our medical team. Key duties and responsibilities include:
- Greeting and checking-in patients, verifying personal information.
- Scheduling appointments and maintaining the appointment calendar.
- Answering phone calls, addressing inquiries, and routing calls to the appropriate staff members.
- Responding to and actioning emails and faxes.
- Managing patient registration and maintaining accurate patient records and information.
- Coordinating with healthcare providers and assisting with various administrative tasks.
- Handling billings and processing payments.
- Preparing consulting rooms and the clinic for the day.
- Maintaining a clean and organized reception area. Qualifications:
- Previous experience as a Medical Receptionist
- Previous experience with the use of medical software, Best Practice highly regarded
- Knowledge of Medicare Item Numbers and applications
- Knowledge of the Australian healthcare system
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and within a team. Apply on Kit Job: kitjobau.com/job/3qxpd0