Customer Service Representative Carlsruhe

Bowser Bean Carlsruhe

Customer Service Representative

More than your average Servo!

Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a easy promise
- to serve and support the regional communities of Victoria and New South Wales. Today we’re super proud of the way our team, products and services are delivering on that promise, yet we’re always looking for even better ways to surprise and delight. We combine convenience with a quality food and coffee offer that our customers have come to love. With 38 sites across Victoria and NSW, we are always keen to add talented team members to our crew.

What is the role?

We are currently searching for a Customer Service Representative (CSR) to join our team. We see this role as one of the most key in the business
- as it is the CSR who is the face of Bowser Bean and what we represent. The role includes:

Serving customers with a positive can-do attitude

Making barista coffee

Preparing our quality food products for sale

Ensuring out store is clean and presentable

Other duties as instructed by management

Who are we looking for?

We are seeking team members who:

Are proactive

Have a proven ability to multi-task

Take pride in their work

Can bring a smile to our customers and fellow team members faces

Previous experience in a customer service or hospitality role is advantageous

What can we offer?

Opportunities for career advancement in our 38 site strong network

Competitive pay rates

Financial support for undertaking accredited courses

Free healthy meal on any shift

Subsidy for your gym, fitness or sport related membership

Team incentives for reaching site goals

Training
- including industry recognised safety and compliance training, and Bowser Bean’s own barista training.

*The Award governing this role is the Vehicle Repair, Services and Retail Award.

Job Type: Casual

Pay: Up to $44.34 per hour

Perks:

Employee discount

Gym membership

Professional development assistance

Schedule:

Afternoon shift

Day shift

Evening shift

Morning shift

Weekend availability

Supplementary Pay:

Overtime pay

Penalty rates

Ability to commute/relocate:

Carlsruhe, VIC 3442: Reliably commute or planning to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Authorisation:

Australia (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rkqn4