Senior Services Consultant, Perth

About the Role In this role, you'll join a successful team to provide quality consulting, implementation and training services on MYOB applications and excellent customer service to our Enterprise clients. Reporting to the Service Delivery Manager, you'll provide experienced advice, seek out opportunities and identify risks whilst driving success and high adoption of MYOB platforms.

What You'll Be Doing

Efficient implementation of products and services in the MYOB Acumatica ecosystem.

Training on our MYOB platform solutions and the ability to facilitate organisational change activities and review.

Assessing, scoping and prioritising the time and resources needed to deliver a service as required.

Drive customer success and adoption of our platforms, implementing application and add-ons&extensions within MYOB products and associated integrations with third‑party products.

About You

Several years experience as an Implementation Consultant, Business Consultant or Services Consultant with an ERP product and a good handle on the tools.

Good application knowledge, domain knowledge and would typically do the build/configuration of the solution.

Strong financial knowledge and experience is essential.

Validated experience in a direct client contact role and ability to handle stakeholders on all levels.

Exceptional presentation and interpersonal skills, excellent verbal and written communication and social skills.

You will be required to support several projects at any one time.

Functional knowledge of MYOB Acumatica product suite or a similar product is highly regarded.

Our customers are based across AU and NZ, so travel to support the customer when required is a must.

Our Culture&Benefits

Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in‑person celebrations and social events.

Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers.

Benefit from our partnership with Sonder, which supports the wellbeing of our team members.

Unlock your potential via in‑house training and programs, LinkedIn Learning, conferences and study assistance.

Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more.

Join our communities, built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution.

Equal Opportunity Statement We're proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

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