Student Sales Advisor (Inner West Council)

**TAFE NSW Life-Changing Careers**

**Student Sales Advisor**

**Location Negotiable
- Subject to TAFE NSW campus availability**

**2x permanent opportunities**

**Building a Talent Pool for temporary and ongoing opportunities in multiple locations**

**Base Salary $77,908- $85,996 p.a plus employer's contribution to superannuation and annual leave loading.**

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative workplace, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

**About the role**

Join the Student Recruitment team in one of two permanent roles available. The Student Sales Advisor focuses on guiding prospective students into the right courses at the right time by providing accurate advice and support across multiple communication channels. This contributes to increased conversion, enrolment, and completion rates.
- We are also looking to build a talent pool for temporary and ongoing opportunities in multiple locations. This talent pool will be valid for 18 months._

**About You**

You bring proven experience in fast-paced contact centre environments, handling diverse customer enquiries with professionalism and efficiency. Strong communication skills enable you to engage effectively with students, educators, and a range of high-level internal stakeholders. You work well across multiple channels, use CRM systems to manage customer interactions and data, and consistently deliver accurate, customer-focused support.

To find out more about the role, click to view the Position Description.

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close: Sunday 24 August at 11.55pm AEST**
- Your current resume

**Targeted Question**: Tell me about a situation where you adapted your communication style to meet a customer’s needs or preferences?

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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