Customer Relations Officer (Welshpool)

**Join Our Team at Switch Cars
- Customer Service Role**

We’re growing fast, and we’re on the lookout for an enthusiastic, reliable **Customer Service Representative** to join the team.

In this role, you’ll be the first point of contact for our amazing customers, helping with everything from new enquiries and onboarding, to support throughout their car subscription journey. You’ll play a key role in ensuring every customer feels supported and valued.

**What You’ll Be Doing**:

- Assisting with bookings, account changes, and general support
- Problem-solving customer issues and helping them get back on the road
- Keeping customer records up to date in our system
- Working with our operations teams to deliver a seamless customer experience

**What We’re Looking For**:

- A great communicator with a friendly, professional tone
- Comfortable juggling multiple tasks and working in a fast-paced environment
- Customer-first mindset—you genuinely enjoy helping people
- Solid attention to detail and good written communication
- Previous experience in customer service or a similar role (automotive is a bonus, but not essential)

**What We Offer**:

- Full-time role based in Perth
- Great team culture and supportive leadership
- Training provided, with opportunities to grow
- Be part of an exciting business transforming the way people think about cars

Pay: $55,000.00
- $65,000.00 per year

**Benefits**:

- Company car

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 09/06/2025 Apply on Kit Job: kitjobau.com/job/3qzmr8