Customer Service Specialist (Cecil Park)

- 40% Product Discount
- Supportive & dynamic team
- Full-time role with a thriving, rapidly growing business CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR

Sydney
- Kemps Creek

Up to $65k + super

About the company:

Join a globally renowned wholesale retailer as a Customer Service Representative. Represent well-loved brands while building your career with a high-quality, growing organization.

About the role:

This company is seeking a versatile and detail-oriented individual to join their team as a Customer Service Representative & Office Administrator. In this role, you will be responsible for providing exceptional customer service, as well as performing office administration and data entry tasks.

Responsibilities:


- Respond to customer inquiries via phone, email, and respond in a timely and professional manner
- Resolve customer complaints and issues to ensure customer satisfaction
- Provide product information and assist customers with placing orders
- Process returns, refunds, and exchanges according to company policies
- Collaborate with other departments to resolve customer issues and improve overall customer experience
- Perform general office administration duties, including managing incoming and outgoing mail, ordering office supplies, and maintaining office cleanliness
- Assist with data entry tasks, such as updating customer records and inputting sales data into the company database
- Support other team members and departments as needed About you:


- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Proficiency in Microsoft Office and data entry software
- Ability to work in a fast-paced environment and adapt to changing priorities Perks:

You will enjoy partnering with our client as the successful candidate will see the following benefits:


- Product discount (40% off!) + free samples
- Additional mental health days off
- Supportive and dynamic team
- Long-term career prospect
- Growth & progression opportunities Apply on Kit Job: kitjobau.com/job/3qxbq2