Customer Sales Consultant Call Centre Warwick Farm

Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

About the Role:

Our Customer Sales Consultants are responsible for assisting with all online and phone sales enquiries.

The role will involve the following:

Action inbound internet and phone leads within reasonable time frames

Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer’s needs

Follow up and frequent communication with your customer where necessary

Use of CRM systems to enter customer details and pass enquiries to respective sales departments

Build and maintain relationships with departments across multiple franchises, locations and areas of the business

About you:

Desire to meet objectives and reach current heights

Ability to multi-task in a fast pace workplace

Experience handling high volumes of customer enquiries and targets

Exceptional communication skills and telephone manner

Strong computer literacy including internet and social media

Possess a positive attitude

Capable of working independently but also able to work effectively within a team

Full training provided

Ability to work weekends, public holidays on a rotating roster

Benefits:

Employee Assistance Program (EAP)

Exclusive discounts with our Samsung Partnership Program

Discounted Gym memberships

Training Pathway and Growth opportunities provided

Join a group that continues to grow and expand in the Auto industry

Supportive workplace with ongoing feedback and guidance to ensure you succeed Apply on Kit Job: kitjobau.com/job/3rkvbr