Veterinary Receptionist (Malvern East)

Veterinary Receptionist

Animal Eye Care

181 Darling Rd

Malvern East 3145

**Full Time Veterinary**Receptionist**
- Specialist Referral Practice**

As the first independent veterinary referral practice in Australia, Animal Eye Care has been a beacon of excellence in patient care and veterinary ophthalmology for nearly three decades. Our unwavering focus is on the health and well-being of both our patients and their caregivers. We pride ourselves on delivering the highest quality of compassionate medical and surgical care, without the distraction of retail sales.

**Your**Responsibilities**include**:

- Serve as the welcoming face and voice of the clinic
- Handle client calls and inquiries with professionalism
- Warmly greet patients and their caregivers upon arrival
- Coordinate and schedule appointments efficiently
- Process payments and generate invoices for caregivers
- Ensure patient comfort by providing gentle reassurance and treats
- Maintain an organised and up-to-date daily schedule
- Assist caregivers with pet insurance claim submissions
- As expertise in ophthalmology grows, triage patients for timely care
- Foster a calming environment to alleviate stress for both pets and their owners**

**Qualifications, Skills and Attributes**:

- Exemplify leadership through actions
- Effectively assign and manage tasks
- Deliver outstanding customer service with excellent communication
- Adaptable team player who harmonises with diverse personalities
- Demonstrate maturity and accountability
- Proficient in computer skills and adaptable to new technologies
- Maintain composure and efficiency in a high-pressure clinic environment
- Passionate about animal care and welfare
- Foster a team-oriented and positive workplace atmosphere
- Committed to continuous personal and professional growth

**Animal Eye Care can offer**:

- Collaborate with a team of passionate professionals dedicated to sharing their expertise.
- Enjoy competitive compensation packages, including discounts on pet food and gym memberships.
- Benefit from online training opportunities through Vet Partners.
- Access an Employee Assistance Program and Paid Parental Leave.
- Experience guaranteed lunch and tea breaks for your well-being.
- Work in a nurturing environment that prioritises kindness and support among colleagues.
- Participate in regular team meetings to foster communication and growth.
- Engage in ongoing training to enhance your skills and knowledge.
- Be part of a workplace culture that values respect and collaboration.
- Take pride in contributing to a positive atmosphere, especially during challenging times.**

**Further Information**: Apply on Kit Job: kitjobau.com/job/3qmh1e