Assistant Manager (Caulfield East)

We’re looking for an experienced and motivated Assistant Manager to join the team at The Glasshouse in Caulfield East. This is a fantastic opportunity for a hospitality leader who enjoys being hands-on, thrives in fast-paced venues, and is passionate about delivering great customer experiences while supporting and developing a high-performing team. Working closely with the Venue Manager, you’ll play a key role in the day-to-day operations of the venue, supporting team leadership, compliance, gaming operations, customer service and overall venue performance. About the Venue Centrally located in Caulfield East right next to the train station and on the edge of Melbourne’s spectacular Caulfield Racecourse, home of the Melbourne Racing Club. The Caulfield Glasshouse is one of the best original pubs in Melbourne. With all day dining and plenty of entertainment available it is the perfect location for a day out with friends, to celebrate a special event, or a casual dinner. The Glasshouse has been awarded Best Sports Bar
- Metropolitan at the 2025 AHA Awards. The AHA (VIC) State Awards for Excellence is the most prestigious event on Victoria’s hospitality calendar, celebrating the finest in the industry. Pegasus Leisure Group (PLG) is the hospitality arm of the Melbourne Racing Club, managing a growing network of 16 pubs, clubs and hospitality venues across Victoria. Our venues include bistros, sports bars, function spaces and gaming areas, each focused on delivering great hospitality experiences within their local communities. What You’ll Be Doing
- Supporting the day-to-day operations of the venue
- Assisting in driving venue performance and achieving financial targets
- Leading, coaching and supporting team members across the venue
- Managing stock control and ordering processes
- Supporting rostering, recruitment, onboarding and training
- Ensuring high standards of customer service and venue presentation
- Assisting with promotions, events and gaming operations
- Maintaining robust compliance across gaming, liquor, TAB and venue operations
- Supporting a positive and engaging team culture What We’re Looking For
- Previous experience in a hospitality leadership or management role
- Strong understanding of venue operations and customer service
- A positive, hands-on and team-focused leadership style
- Ability to work well in fast-paced environments
- Strong communication and organisational skills
- Knowledge of gaming and compliance requirements is highly regarded
- Flexibility to work across a rotating roster including nights, weekends and public holidays Essential Requirements
- Current Victorian RSA
- Current Victorian RSG
- Current Victorian Gaming Employee Licence
- Do Food Safely and Food Allergens Certificate
- Full Australian working rights Why Join PLG?
- Competitive salary package Assistant Manager Bonus Program
- Supportive Venue and Operations Managers
- Career development and progression opportunities across 16 venues
- Ongoing training and leadership development
- Access to our year-round well-being initiatives, including our Employee Assistance Program for staff and family
- Leave options that suit your lifestyle, including paid parental leave, volunteer leave and cultural leave
- Free onsite parking
- Be part of one of Victoria’s leading hospitality and entertainment groups A Role That Keeps You Moving This is a fast-paced, hands-on hospitality role. It may involve standing for long periods, moving stock, lifting boxes or kegs, and navigating stairs throughout the venue. To learn more about us, visit: or Pegasus Leisure Group values and embraces diversity, inclusion and equal opportunity. We encourage applications from candidates of all backgrounds and experiences. To apply online, please click on the appropriate link below. Apply on Kit Job: kitjobau.com/job/3rhmqz