Administration Officer - Patient Travel Subsidy Scheme …, Sunshine Coast

We're excited to welcome an Administration Officer to our Patient Travel Subsidy Scheme team.

The Administration Officer provides a high level of confidential administrative support for the Sunshine Coast Health. This position is a prime point of contact for internal communication daily and externally with various departments and agencies.

The Patient Travel Subsidy Scheme (PTSS) offers financial subsidy to approved applicants who are required to travel to other health facilities outside of the SCHHS where services cannot be provided.

Key Responsibilities include:

This position reports operationally and professionally to the BSO PTSS and the Principal Business Advisor IBM.

Provide skilled customer focused service to patients and staff who utilise the services of the Patient Travel Subsidy Scheme Office using a high level of communication via phone, emails etc.

This position requires you to adhere to National Safety and Quality Health Service (NSQHS) Standards and the Sunshine Coast Health Safe Care Framework, which has been developed in collaboration with staff, consumers and key stakeholders to enable our vision of health and wellbeing through person-centred care.

Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus

Remuneration includes salary rates: $39.98- $44.46 p.h. employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3) (Fixed term temporary part time multiple positions available, for 3 months). Applications will remain current for the duration of the vacancy Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.

You can find out more about why it's so excellent to work at Sunshine Coast here: As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

A wellness program;

Generous superannuation;

Flexible work arrangements;

Career training and development; and

Salary packaging.

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