Administration Officer - Inpatient Unit (Sunshine Coast)

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north. The Administration Officer responds to enquiries and provides information and assistance to staff, patients, and visitors to facilitate effective service delivery within a hospital setting. Contribute to patient flow by performing a support role to nursing and medical staff, coordinating all patient movements.

**Key Responsibilities include**:

- Respond to general reception enquiries on the ward by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
- Effectively communicate with customers and demonstrate understanding, empathy, patience, and a positive service focus.
- Undertake 'cultural assessment/risk screening' to identify patient needs and optimise the patient's recovery / outcomes on discharge from the acute care setting.
- Provide high quality confidential administration support to the team.

Why work for us? As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:
- A wellness program;
- Generous superannuation;
- Versatile work arrangements;
- Career training and development; and
- Salary packaging. Apply on Kit Job: kitjobau.com/job/3puwwa