Admin and Invoicing Assistant - ShiftCare and Xero …, Maroochydore

Xero & ShiftCare Administration Assistant – iCan Support Services
- Maroochydore / Sunshine Coast, QLD
- Flexible Hours | Casual / Part time
- Hybrid Opportunity Available
- Immediate Start At iCan Support Services, we are growing and looking for a highly organised and proactive Administration Assistant to support our expanding NDIS operations. This role is ideal for someone experienced in both Xero and ShiftCare who thrives in a fast-paced environment and understands the importance of accuracy, professionalism, and participant-focused support. About the Role You will assist with the day-to-day administration and operational support of our NDIS services, including:
- Managing Xero invoicing and reconciliations
- Processing participant invoices and claims
- Monitoring overdue invoices and payment follow-ups
- Assisting with payroll preparation and staff timesheets
- Managing ShiftCare schedules, case notes, and compliance records
- Uploading and maintaining participant documentation
- Assisting with incident reports and administrative compliance
- Coordinating communication with support coordinators, plan managers, and staff
- General administration and operational support Essential Skills & Experience
- Experience using Xero
- Experience using ShiftCare (or similar NDIS rostering software)
- Strong administration and organisational skills
- Excellent written and verbal communication
- High attention to detail
- Ability to manage confidential information professionally
- Experience in the NDIS, disability, healthcare, or community sector preferred
- Ability to work independently and problem solve What We’re Looking For We are seeking someone who:
- Is proactive and solutions-focused
- Can handle high-volume administration calmly and efficiently
- Understands urgency around invoicing and compliance
- Has compassion and professionalism when dealing with participants and families
- Wants to grow with a supportive and ambitious company What We Offer
- Flexible working arrangements
- Supportive and passionate team environment
- Chance for growth within the company
- Meaningful work supporting vulnerable people in the community
- Competitive hourly rate based on experience To Apply Please send your resume and a short cover letter outlining your experience with Xero and ShiftCare to:
- Subject Line: Xero & ShiftCare Administration Assistant Application We are interviewing immediately for the right candidate. Pay: $35.00 – $45.00 per hour Benefits:
- Free drinks
- Free food Work Location: In person Apply on Kit Job: kitjobau.com/job/3qqpsz